Contact
Report a page issue
Use this page for calculator corrections, broken-page reports, and clear factual feedback about published tools. It is not a channel for personal finance advice, lender quotes, or private planning help.
The most helpful messages are narrow and reproducible: the page URL, the exact inputs, what result appeared, and what part of the explanation looked incomplete or wrong. That gives the page a better chance of being corrected instead of creating a vague support thread.
Utility Row is a small public calculator site, so support is limited to page quality, broken behavior, accessibility problems, and factual corrections. The contact path is not monitored as emergency, financial, legal, tax, credit, or lending support.
Contact
Report a calculator issue
Send broken math, confusing fields, or missing-assumption reports to support@utilityrow.com. This form builds the report for you and opens your email app with the details filled in.
What makes a good report
The fastest fixes come from reports that include the exact numbers used, what the page showed, and why that outcome looks wrong.
If the problem involves repeatable rows, include each row you added. If the issue is wording or assumptions, point to the specific label or note that looks off.
For formula questions, include enough detail to reproduce the calculation. A report that says a number is wrong is hard to act on; a report that includes inputs, expected output, actual output, and the reasoning behind the expected result can usually be checked much faster.
- Include the full page URL so the issue can be checked against the live version.
- Describe dropdown choices and toggles, not just the final number.
- If you know what result you expected, say why in plain language.
What not to send
Do not send account numbers, Social Security numbers, full loan applications, bank-login details, tax documents, or other private records. Utility Row does not need those details to reproduce a calculator issue.
If the question requires advice about whether to borrow, invest, refinance, file taxes, or choose a product, use the calculators as a planning reference and contact a qualified professional who can review the full situation.
Avoid sending duplicate reports for the same issue unless you have new details. If a page is corrected, it may still keep simplified assumptions, because the purpose is to make the estimate understandable rather than model every possible contract term.